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Consent to Privacy Policy
- BlueRobot Co., Ltd. (“the Company”) is committed to protecting users’ personal information and rights in accordance with the Personal Information Protection Act. To facilitate the smooth handling of user concerns related to personal information, the Company has established the following privacy policy. Your personal information is both a valuable personal asset and a crucial resource for the Company’s operations. Therefore, the Company promises to make every effort to safeguard your personal information throughout all operational processes. The Company will notify users of any changes to this privacy policy via the website.
- Chapter 1: Procedure for Obtaining Consent for Personal Information Collection
The Company provides a process where you can click either the “Agree” or “Disagree” button after reviewing the privacy policy or terms of use on the website. By clicking the “Agree” button, you are deemed to have consented to the collection of personal information. - Chapter 2: Purpose of Collecting and Using Personal Information
The Company utilizes personal information for the following purposes. Information processed for these purposes will not be used for other purposes without prior consent.- Name, ID, and Password: To confirm membership intent, prevent unauthorized use of services, track access frequency, and identify members for service usage.
- Email Address and Phone Number (including consent status): To deliver notices, verify user intent, and secure communication channels for handling complaints and inquiries.
- Chapter 3: Scope of Personal Information Collection
Most content on the website can be accessed freely without a separate membership process. However, to use membership services, the following information must be provided:- Information Collected: Name, email, date of birth, ID, password, gender, address, phone number, email and SMS consent, service usage records, access logs, and recipient information (name, phone number, address, email).
- Collection Method: Membership registration and board postings on the website.
- Chapter 4: Retention and Use Period of Personal Information
The Company promptly deletes personal information once the purpose of collection and use is achieved. However, certain information is retained for specified periods for the following reasons:- – Retention Items: Name, login ID, password, email, date of birth.
- – Retention Basis: To prevent recurrence of unauthorized use by delinquent members.
- – Retention Period: 1 month.
- In addition, information may be retained for specified periods as required by applicable laws:
Records of consumer complaints or disputes: 3 years (pursuant to the Act on Consumer Protection in Electronic Commerce). - Chapter 5: Procedures and Methods for Destroying Personal Information
Personal information is destroyed without delay when the processing purpose is achieved. The destruction procedures, timeline, and methods are as follows:- – Destruction Procedures
- Information entered by members for registration, etc., is moved to a separate database (or file cabinet for paper documents) and stored for a period as per internal policies and legal requirements before being destroyed. Personal information moved to the separate database is not used for any purpose other than retention unless required by law.
- – Destruction Timeline
- Personal information is destroyed within 5 days of the end of the retention period or within 5 days of the information being deemed unnecessary (e.g., service termination or business closure).
- – Destruction Methods
- Electronic files are destroyed using methods that prevent data recovery.
- Chapter 6: Measures to Ensure the Security of Personal Information
The Company takes the following measures in accordance with Article 29 of the Personal Information Protection Act to ensure data security:- Minimizing and Training Personnel: Only designated personnel handle personal information to ensure effective management.
- Encryption of Personal Information: User information, including passwords, is encrypted during storage and transmission, ensuring only the user has access.
- Chapter 7: Personal Information Protection Officer
The Company ensures that personal information is managed safely. The designated officer is responsible for promptly and sincerely addressing any inquiries related to personal information. - Chapter 8: Handling Opinions and Complaints
The Company values user opinions and ensures that users can always receive sincere responses to their inquiries. To facilitate smooth communication, the Company operates a customer service center.
Real-time and phone consultations are available during business hours.
Email and mail inquiries are responded to within 24 hours of receipt, except for weekends or holidays, when responses are processed the next business day.
For stolen personal information, the Company will take the following actions:- 1. If it is discovered that a user has used another individual’s personal information, the account will be suspended or deleted.
- 2. If a user discovers that their personal information has been misused, they can request account suspension or deletion, and the Company will act promptly.
- For further consultations regarding personal information, users may contact:
- Personal Information Infringement Center: http://www.118.or.kr
- Supreme Prosecutor’s Office Cyber Crime Investigation Center: http://icic.sppo.go.kr
- National Police Agency Cyber Terror Response Center: http://www.police.go.kr/ctrc/ctrc_main.htm
- 2296, Sejong-ro, Jochiwon-eup, Sejong-si
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